SHANAE DYKES, FOUNDER / CEO
Serving as the Founder of Refined, Shanae has over 20 years of experience working in the role of Administrator (of which 10 years involves working as an administrator in a church environment). Her administration skills encompass a variety of industries, including real estate, financial, healthcare, engineering, and human resources.
Her experience in administration includes, but is not limited to: leading administration teams, organizing ministry projects and launches, administration training, and coordinating large events/conferences. As a well-round professional, Shanae has skills in web design, computer programming, and desktop publishing.
Shanae currently serves as the Pastor of Fellowship Relations at All Nations Church (Fairfield, AL). She is the State Administrator to Bishop-Designate Jonathan L. Woods, Sr., for the Alabama Full Gospel Baptist Church Fellowship International; and the Publicist/Strategist for Jonathan L. Woods, Sr. Ministries. She lives in a small city in Alabama and has been married to the love of her life for 18 years. She has a fur baby named Harper.
CERTIFICATIONS / SERVICE YEARS
Certified Administrative Professional, CAP
Certified Virtual Assistant Professional, VAP
Certified Microsoft Office Specialists, MOS
Certified Professional Life Coach (Transformation Academy)
20 Years Corporate-Related Administration Experience
10 Years Ministry-Related Administration Experience
10 Years Web Development Experience
7 Years Event Administration Experience
To be the go-to for business administration training and consulting; and recognized as an authority in the industry of administration development. To develop a well-respected, sought after training curriculum that can assist entrepreneurs with building a more structured and organize the operational process so that they can do business better.
what we do
At Refined, we’re all about rethinking the business administration process. Our goal is to bring a sense of clarity to how the business development, branding and marketing is done; then provide a solution on how you can fine-tune the process. This is achieved by implementing simple, yet effective methodical business processes.
who are we
Refined is a consulting agency that provides training and coaching services that are designed to empower and change how entrepreneurs handle operational processes. Our motto is: “Delivering More Than Expected”, so we don’t coach to do everything for you; but we challenge you to think bigger, expect bigger and do bigger. In addition to training, we coach administrators in the areas of building, developing and implementing their strengths so that their skills are maximized. Businesses benefit from these training and coaching sessions because it helps to cultivate a strong, more fundamental administration team.
why we do it
Administration is a vital part of your business. It is the core component that keeps all of the surrounding pieces together, and it ensures the efficient performance of all departments in the organization. Without the proper administration processes, this can affect the sustainability of your current clients, members, staff and those you connect with in the future. Keeping this in mind, we get immense satisfaction in seeing businesses grow – but one of the key factors that contribute to their inability to see the growth they desire is the lack of structure and systems. This is where the Refined Administration Team comes in.
Refined /rəˈfīnd/: To develop or improve something to be precise or subtle.
We are not just a consulting firm, but we’re also a ministry.
In its original form, a diamond is a mere lump of coal. Only when it is put under extreme pressure does the impurities dissolve and the beauty of the gem is revealed. Diamonds do not have the ability to refine themselves. It takes someone who is precise and subtle to successfully discover the value that is hidden in the coal. Likewise, Administrators are hidden gems. They are extraordinary individuals who possess a high level of creativity and business etiquette. Oftentimes, to reveal the true ability of an administrator, it takes a refining process that involves intensive training. Refined was created to help business owners not only build a memorable business, but to also discover the beauty within.